Terms of Service
Last Updated: June 11, 2025
These Terms of Service (“Terms”) govern your use of the Equity Tax Relief website located at www.equitytaxrelief.com (the “Website”) and the tax relief services we provide (the “Services”). By accessing the Website or engaging our Services, you agree to be bound by these Terms, our Privacy Policy, and any additional agreements or policies referenced herein. If you do not agree with these Terms, you should not use the Website or our Services.
1. Acceptance of Terms
Your use of the Website or Services constitutes your acceptance of these Terms. We may update these Terms from time to time, and any changes will be effective upon posting the revised Terms on the Website with an updated “Last Updated” date. Your continued use of the Website or Services after such changes indicates your acceptance of the updated Terms. If you do not agree to the revised Terms, you must stop using the Website and Services immediately.
2. Description of Services
Equity Tax Relief provides tax relief services to individuals and businesses, including but not limited to:
- Tax Debt Analysis: Evaluating your tax liabilities and financial situation.
- Negotiation: Working with the IRS or state tax authorities to resolve outstanding tax debts.
- Representation: Acting on your behalf in audits, appeals, or collection proceedings.
- Relief Programs: Assisting with options such as installment agreements, Offers in Compromise, or penalty abatement.
Our goal is to help you resolve your tax issues effectively, but we cannot guarantee specific outcomes, as final decisions rest with the relevant tax authorities.
3. User Obligations
To use our Services, you agree to:
- Provide accurate, complete, and current information about your tax situation and finances.
- Respond promptly to our requests for documentation, signatures, or other necessary items.
- Comply with all applicable federal, state, and local laws, including IRS regulations.
- Avoid misusing the Website or Services, such as submitting false information or interfering with our operations.
Failure to meet these obligations may result in suspension or termination of your Services.
4. Fees and Payment
Our fees depend on the scope and complexity of your tax relief needs. Key payment terms include:
- Initial Consultation: Provided at no cost.
- Service Fees: Determined after consultation and outlined in your service agreement, typically payable in installments.
- Payment Methods: Accepted via credit card, bank transfer, or other methods specified in your agreement.
- Refund Policy: Fees are non-refundable once services begin, except where required by law.
We may suspend services if payments are not received as agreed.
5. Intellectual Property
All content on the Website, including text, logos, guides, and tools (collectively, “Content”), is the property of Equity Tax Relief or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may use the Content only for personal, non-commercial purposes related to our Services. Reproduction, modification, or distribution of the Content without our prior written permission is prohibited.
6. Disclaimers and Limitations of Liability
- No Outcome Guarantees: We strive to secure favorable resolutions, but we do not guarantee specific results due to the discretionary nature of tax authority decisions.
- Reliance on Your Information: Our Services depend on the accuracy of the information you provide; we are not liable for errors or omissions in that information.
- Liability Limits: To the maximum extent permitted by law, Equity Tax Relief and its affiliates are not liable for indirect, incidental, special, or consequential damages (e.g., lost profits or additional tax penalties) arising from your use of the Website or Services.
- Damage Cap: Our total liability for any claim under these Terms will not exceed the fees you paid us in the prior 12 months.
7. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of California, excluding its conflict of law provisions. Any disputes arising from these Terms or your use of the Services will be resolved through binding arbitration in Los Angeles, California, under the rules of the American Arbitration Association. Exceptions include intellectual property disputes, which may be pursued in court.
8. Changes to These Terms
We reserve the right to modify these Terms at any time by posting the updated version on the Website with a new “Last Updated” date. Your continued use of the Website or Services after such changes signifies your agreement to the revised Terms.
9. Privacy
Your personal information is handled in accordance with our Privacy Policy, which outlines how we collect, use, and safeguard your data.
10. Termination
We may terminate or suspend your access to the Website or Services at our discretion if you breach these Terms, fail to pay fees, or engage in conduct detrimental to our business or other users. Upon termination, your right to access the Website and Services ends immediately.
11. Entire Agreement
These Terms, along with our Privacy Policy and any signed service agreements, represent the full agreement between you and Equity Tax Relief regarding the Website and Services, superseding any prior agreements.
12. Severability
If any part of these Terms is deemed invalid or unenforceable, the remaining provisions will continue to apply in full.
13. Waiver
Our failure to enforce any provision of these Terms does not waive our right to enforce it later. Any waiver must be in writing and signed by us to be valid.
14. Contact Us
For questions or concerns about these Terms, please reach out to:
- Email: contact@equitytaxrelief.com
- Phone: (833) 899-0099
- Address: 17945 Sky Park Circle, Suite E Irvine, CA 92614